24/7 Emergency Response • Serving North Carolina • Call Now: (704) 973-9395
Emergency Restoration • 24/7/365

Get Fast, Professional Help When Disaster Strikes

Fidelis Restoration Group responds quickly to water, fire, storm, trauma, and asbestos-related losses, restoring homes and businesses with care and precision.

Water & Fire Damage Trauma & Biohazard Cleanup Asbestos Abatement Insurance-Driven Estimates
Call Now: (704) 973-9395

Free estimates • Direct communication with your insurance adjuster

Why Property Owners Trust Fidelis

  • Local, veteran-owned company with adjusting experience
  • 24/7 emergency response with priority dispatch
  • Detailed, insurance-ready documentation and photos
  • Clean, professional crews and clearly marked vehicles
  • Respectful treatment of your home, contents, and privacy
Need help now? Call (704) 973-9395 to speak directly with a restoration specialist.
Services

Restoration & Mitigation Services Near You

From sudden water damage to complex trauma scenes, Fidelis Restoration Group delivers professional, code-compliant cleanup and restoration throughout North Carolina.

  • Water extraction, structural dry-out, and dehumidification
  • Fire, smoke, and soot cleaning with odor control
  • Trauma and biohazard scene cleaning with discretion
  • Asbestos inspection and abatement coordination
  • Roof tarping, board-ups, and temporary protection
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Insurance-Friendly From Day One

With years of adjusting experience behind us, Fidelis understands what carriers need: clear scopes, detailed photos, and consistent communication.

  • Xactimate-style estimates and detailed line items
  • Damage documentation that supports your claim
  • Coordination with your carrier or independent adjuster
  • Transparent pricing and no surprise add-ons

Have questions about coverage? Call and we’ll help you understand your options before work begins.

We Work With Your Insurance Company

Fidelis Restoration Group assists with claims for most major homeowners and commercial carriers.

Homeowners Policies Commercial Property General Liability Claims Contractor & Builder's Risk

Our Proven Restoration Process

A calm, step-by-step response that protects your property, documents the loss, and gets life back to normal.

1. Immediate Response & Site Safety

We arrive quickly, assess hazards, and stabilize the scene with board-ups, tarps, or temporary protection as needed.

2. Mitigation & Cleanup

Water is extracted, damaged materials are removed, trauma or biohazards are contained, and specialized cleaning begins.

3. Drying, Decontamination & Odor Control

Professional equipment dries the structure while we clean, sanitize, and deodorize affected areas.

4. Documentation & Next Steps

We provide detailed photos, measurements, and estimates to support your claim and help plan repairs or reconstruction.

What Property Owners Are Saying

Real feedback from clients who trusted Fidelis Restoration Group during some of their most stressful days.

Homeowner – Denver, NC

★★★★★

“Fidelis walked us through every step after a major water leak. They handled the dry-out, documented everything for insurance, and kept our family informed the entire time.”

Property Manager – Charlotte, NC

★★★★★

“Professional, punctual, and detail-oriented. Their knowledge of the claims process made my job much easier.”

Business Owner – Mooresville, NC

★★★★★

“They treated our building and staff with respect, worked around our schedule, and got us back open faster than expected.”