24/7 Emergency Response • Serving North Carolina • Call Now: (704) 973-9395

Restoration & Specialty Services

Fidelis Restoration Group provides comprehensive mitigation and specialty cleaning services designed to protect your property, support your insurance claim, and get you back to normal as quickly as possible.

Water Damage Mitigation Fire & Smoke Cleanup Trauma & Biohazard Asbestos-Related Services
Need urgent help? Call (704) 973-9395 to dispatch a crew 24/7.
Water Damage

Water Intrusion & Structural Dry-Out

Whether it’s a broken supply line, failed appliance, or storm-related intrusion, uncontrolled water can quickly damage floors, walls, and structural framing. Our team moves fast to remove water and moisture before it becomes a bigger problem.

  • Emergency water extraction and pump-out
  • Moisture mapping and structural inspections
  • Wall cavity drying and dehumidification
  • Removal of unsalvageable materials
  • Antimicrobial treatments to reduce mold risk
Fire & Smoke

Fire Damage Cleanup & Smoke Deodorization

Even a small fire can leave behind heavy soot, residues, and persistent odors. Fidelis provides careful cleaning and odor control that protects both the structure and contents.

  • Soot and residue removal from walls, ceilings, and contents
  • HEPA vacuuming and fine particulate cleaning
  • Odor control and deodorization strategies
  • Content sorting, cleaning, and disposal guidance
  • Board-up and temporary protection after a loss
Trauma & Biohazard

Trauma Scene & Biohazard Cleanup

Trauma, unattended deaths, and biohazard events require more than standard cleaning. We approach each scene with respect, discretion, and strict adherence to safety protocols.

  • Discreet on-site response and scene assessment
  • Containment to prevent cross-contamination
  • Removal and packaging of affected materials
  • Cleaning and disinfection of all impacted areas
  • Guidance on reconstruction and final clearance
Asbestos-Related

Asbestos Coordination & Controlled Removal

Disturbing building materials during mitigation can expose asbestos-containing products. Fidelis works in coordination with qualified abatement professionals to keep your project compliant and safe.

  • Job scoping to identify suspect materials
  • Coordination with licensed asbestos inspectors and abatement firms
  • Sequencing mitigation to align with abatement requirements
  • Post-abatement cleaning and re-mitigation as needed
  • Documentation to support regulatory and insurance needs

Roof Tarping & Board-Up

After storms or fires, we provide temporary protection for roofs, windows, and doors to prevent secondary damage and keep your property secure while the claim is processed.

Contents Protection & Pack-Out

When required, Fidelis can help coordinate content packing, protection, and storage so structural repairs can move forward efficiently.

Insurance-Focused Documentation

Every service is backed by photos, notes, and line-item estimates that speak the same language as your insurance carrier and adjuster.

Not Sure Exactly What Service You Need?

Many property owners don’t know where to begin after a loss — and that’s completely normal. Start with a simple conversation. We’ll listen to what happened, ask a few targeted questions, and recommend a safe, practical path forward. If specialized partners are required, we’ll help coordinate those introductions as well.

Call (704) 973-9395 or email info@fidelisgroupNC.com and we’ll help you determine the right next step.